Robotic Process Automation This Is How To Stop Your Workers From Resenting The Bots
Gartner says global spending on RPA software reached $1.58 billion in 2020. The analyst predicts that 90% of large organisations globally will have adopted RPA in some form by 2022. Employees can use the technology to configure scripts, often referred to as ‘bots’, that automate business and IT processes, such as searching data, triggering responses or executing transactions. SEE: What is digital transformation? Everything you need to know about how technology is reshaping business Analyst Forrester believes we’re about to enter a new phase of RPA and automation....